In the wake of the racism and threats received by former footballer turned pundit Stan Collymore, social media giant Twitter has issued the following statement:
We cannot stop people from saying offensive, hurtful things on the Internet or on Twitter. But we take action when content is reported to us that breaks our rules or is illegal.
We have features that allow people to block accounts from following them, unfollow accounts they don’t want to see and filter the replies they receive – to put people in control of what they see on Twitter. We continue to invest in technologies that will give people more ways to customise their Twitter experience.
Check out Stan Collymore’s interview with BBC News.
Users should just direct any abuse they receive to the authorities.